Privacy Policy

Last updated: January 2025

1. Introduction

Net4Connect Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website net4connect.com, use our services, or interact with us.

We are registered in England and Wales with company number 11234567 and our registered office is at 115 Eastbourne Mews, London, W2 6LQ.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Subscribe to our newsletter
  • Request a quote or demo
  • Purchase our products or services
  • Contact our support team

This information may include:

  • Name and job title
  • Email address and phone number
  • Company name and address
  • Payment information (processed securely by our payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process transactions and send related information
  • Send marketing communications (with your consent)
  • Respond to inquiries and provide customer support
  • Analyse website usage and improve user experience
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Business partners for joint offerings
  • Legal authorities when required by law
  • Successors in the event of a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@net4connect.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. International Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: privacy@net4connect.com
  • Phone: +44 208 194 0822
  • Address: 115 Eastbourne Mews, London, W2 6LQ